
"…so seeing them (customers) much happier by the time I leave their property because they're back up and running is very satisfying."
"That connection with customers is so important. It's more than just fixing machines, it's supporting them however you can, which sometimes can just be having a chat and being a familiar face."
After working as a sales consultant at a local radio station in Ballarat, Vic, Kirsten joined the local Brandt John Deere dealership in 2017 "not even knowing what a tractor was".
"I grew up in a rural town, but didn't know anything about farm machinery. This win is proof that if you're passionate enough about something, you can accomplish things you never previously imagined."
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"The best part of my job is going onto site when a customer's machine isn't working and when you leave it is. Really, I just love getting people going again."
"My job takes me to some really cool locations, and I get to work on the great products that John Deere produces."
"You're never alone in this job — there's always a path forward and someone to guide you."
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"I love seeing kids getting excited seeing a big John Deere header or a mower and explaining how it all works to them. It really inspires me and makes me super optimistic about the future of this industry."