Empowering You to Maintain and Repair Your Equipment

Customer Service ADVISOR™ is a powerful digital tool available through John Deere dealers. It provides equipment owners and independent repair shops with expanded access to the same diagnostic and technical resources used by John Deere technicians.

What Is Customer Service ADVISOR™?

Customer Service ADVISOR™ is a subscription-based digital database that includes

  • Operator Manuals
  • Diagnostic Manuals
  • Technical Manuals

Designed to help you troubleshoot and repair your equipment with confidence, this tool puts the right resources at your fingertips.

Connect Directly to Your Equipment.

With an Electronic Data Link (EDL), you can interface directly with your machines to:

  • Clear and refresh diagnostic trouble codes
  • Access real-time diagnostic data
  • Perform limited calibrations

Customer Service ADVISOR™ helps you work smarter and faster, whether you're managing your fleet or maintaining individual machines.

A man and a woman looking at a tablet in a field.

How to Get Started

A tech working on a computer with two monitors viewing Operations Center app.

Contact your local John Deere dealer.