two smiling people standing in front of a John Deere 6175M tractor and a 315SL Backhoe in a showroom

John Deere Connected Support™

When you invest in John Deere equipment, you're not just investing in a machine. You're accessing an unrivaled ecosystem of support to set you up for success. John Deere Connected Support™ is a fleet of industry-leading tools, allowing you and your dealer to monitor machine health and diagnose issues anytime, anywhere. The best part? It's all built-in, ready for you to access at no extra cost.

We answer all your Connected Support questions

Watch as John Deere dealer technical experts lift the lid on Connected Support in a Q&A style video revealing some unexpected benefits of the technology – this isn't your ordinary explainer video!

Take a deep dive on Connected Support tools

Still got questions about Connected Support? We run you through the full suite of tools, how they work, and how you can use them to transform your operations.

When You Connect Your Machine ...

You Can:

  • Monitor alerts from your machine remotely.
  • Monitor engine hours and utilisation.
  • View machine location and get driving directions to the site.
  • Monitor fuel level and idle time.

Your Dealer Can:

  • Monitor alerts coming from your machine.
  • Remotely connect to your machine for real-time diagnosis.
  • Leverage Expert Alerts from John Deere to address potential future downtime.
  • Perform software updates from the dealership.

More About John Deere Connected Support™